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Come here often? Grab a Paddle Pass to save all season!
New this year, our Long Arm location in Hanover PA!
Harrisburg will be OPEN Labor Day 9/2!
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What should I wear to paddle?Please wear comfortable clothing that is okay to get wet. For shoes, we suggest water shoes, old sneakers, or sandals with a strap. You will be getting in and out of the water, so plan on getting your feet wet. Also, please check the weather before you arrive! We highly suggest sun protection (hats, sunglasses, sunscreen). Sunglasses and sunscreen are available for purchase at the shop as well. If it is cloudy or chance of rain, we suggest bringing a rain jacket.
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Can I bring a cooler?Yes! We encourage you to take a break, eat lunch, swim, and enjoy the beauty around you. But please, NO alcohol, styrofoam, or glass. Soft-pack coolers work best for kayaks. Life in the middle of the river can be very hot in the summer, so we strongly encourage groups to bring water. Susquehanna Outfitters typically has drinks available for purchase.
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What about bugs (I hate bugs)!?Mosquitoes live in the vegetation along the bank and are seldom a problem on the water. Most insects on the water, like dragonflies and mayflies, are beautiful and do not bite. (Don’t be a hater). Mosquito bands are available for purchase if you don't believe us!
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Do I need a reservation?We strongly encourage reservations, especially during our busy season. A reservation ensures that we have the boat or board you want available upon your arrival.
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What is the cancellation policy?Find our cancellation policy HERE
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What are your payment options?We accept Visa, MasterCard, Discover Card, American Express, or cash. We strongly encourage everyone to make their reservations online to ensure there are boats and spots available for you. The card holder assumes responsibility for all cancellation and refund policies. The card will be charged at the time of the reservation and can also be split between multiple cards online. Group reservations can be invoiced and paid with a business check. NO personal checks accepted.
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Am I allowed to launch and/or take out my own boat at Susquehanna Outfitters?Yes. However, we ask you pay a $5/per person ramp fee. You can pay this in person or pay it online in advance by selecting the personal boat option.
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Do you rent boats to explore other places?Yes! We have canoes and kayaks available to rent for off-site trips. We have many options in our "Off Site Rentals" reservations to fit your needs. We can provide tie-down straps to secure boat, or we can deliver and pick up (transportation fees apply).
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I'm new to paddling. Are there options for me?Yes! The Susquehanna is a good river to learn how to paddle a canoe or kayak in shallow, slow-moving water. Every trip includes a safety talk, including a brief intro to paddling. The water level on the Susquehanna in this area is typically between 2 and 4 feet. Nervous about paddling for the first time? Sign up to do a kayak, canoe, or paddleboard lesson with an experienced guide!
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Do I need to wear a life jacket (PFD)?All paddlers must have a life jacket in their boat at all times required by law and we strongly encourage that you wear it. We provide high-quality, clean, well-fitted life jackets so that you will feel comfortable wearing this essential piece of equipment. Children 12 and under MUST wear a life jacket at all times on the water.
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What is the minimum age requirement?If the water is at normal levels, the minimum age is 5. Summer drought levels are safe for all ages, while higher levels are more challenging. We prefer to have parents/guardians that take children out on the water to be fairly experienced, especially when children are younger in age. ASK OUR STAFF ABOUT CURRENT CONDITIONS. We reserve the right to not put you and your family on the water in dangerous conditions, whether it be for weather, water levels, or skill level. Safety is our main priority!
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What type of boats do you have available for rent?We have sit-on-top kayaks, tandem kayaks, stand-up paddleboards, and canoes.
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Do you sell boats?We do not sell boats on a regular basis, but do occasionally have used boats for purchase. Just ask or join our email list!
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What type of boats do you have available for rent?We have sit-on-top kayaks, tandem kayaks, stand-up paddleboards, and canoes.
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Do you have gift cards available for purchase?Yes, gift cards can be purchased for any amount at our shop or on our website.
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Do you offer group discounts?Yes! We offer a 10% discount for a rental of 8 or more boats. We can deliver and pick up your equipment and group (full-day rental and shuttle fees apply). Must ask for discount within 2 days of making the reservation.
Frequently Asked Questions
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